Best offers and promotions. Live Chat Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. And you can top up in a number of ways, including on the website, by phone, with Paypoint. Negative comments really do focus on the price increases. Manage your energy your way Top up on the go It's important to remember that if you're dissatisfied with the resolution of the complaint, you can also contact your state's Energy and Water Ombudsman to act as an impartial intermediary. Enter the email address and password that are connected to your Click Energy account. Monday - Friday from 8am to 8pm VAT registration Number: 197 2110 09. Costs associated with this tariff plan can be seen here: Even customers with an economy 7 meter will be able to get a tariff from Click. Dropping temps, rising fuel costs. The Free Click Energy NI Top App. We are NI's top electricity supplier Top up from as little as 5 We put you first, by putting you in charge Save stacks with Clickbacks Friends with Benefits Just low-cost energy Compare & Switch Government EPG Scheme. Lets break them down. Once you submit a complaint, it will either be resolved within 10 business days, or escalated to a Team Leader. Click your state below to view offers in your area. This is a free service that can offer you independent advice about how to proceed. Natural gas emergency, leak or smell. These include the following: Call 0800 107 0732 Email at chat@clickenergyni.com Click the Live Chat tab on the website to speak to an advisor Live Chat available Mon-Fri 8am to 8pm and Saturday 9am to 4pm You can also get in touch via their Facebook and Twitter page. Email: Customer Service, Small Business Click Energys emergency credit kicks in if your credit falls below 1 on a standard tariff or 2 on an Economy 7 tariff. . Click also lets you top up a minimum of 5, which is useful if you are short on cash or trying to limit your energy consumption. Ireland. ): Click ComplaintsTimberquay100-114 Strand RdDerry/LondonderryBT48 7NR. FIND OUT MORE . It is one of the smaller suppliers in Northern Ireland with a market share of just 4%. have hindered its growth and left some customers unhappy. By continuing to browse, you accept the use of cookies. To benefit from the scheme, you need to register for an account on clickbacks.co.uk using your click energy email address. We will never communicate your details to third party. Phone: 248-433-5603 Email: GrovelandHowellPro@cmsenergy.com Livonia Phone: 734-524-6310 Email: POBoxLivoniaProperty@cmsenergy.com Macomb Phone: 586-307-3370 Email: POBoxMacombPropertyR@cmsenergy.com Royal Oak Phone: 248-433-5667 Email: metropropertyrestoration@cmsenergy.com Battle Creek, Coldwater, Kalamazoo, Marshall Phone: 269-968-5755 On Trustpilot, Click Energy has an average review score of 1.8 out of five stars. You can also top up your Click account at a local PayPoint store. And unlike the other programs, there's no limit to the number of friends you can refer. Houston, TX 77046 To top-up your OVO account, call 0843 770 5067 or 01173 326 945, for both gas and electricity top-ups. 1-866-863-1658, Postal Service The supplier also has a number of different contact methods to try if you cant get through over the phone, including email and a live chat. Unless you're moving, you should already have an account. Click below to redeem this now. So, you like the look of Boosts smart prepayment tariffs? Get paid for your green energy!If you produce your own renewable energy, Click Energy will buy it off you through a Power Purchase Agreement (PPA). The good news is there is no limit on how many referrals you can make, so if you refer five friends to switch, for example, you could get 100 worth of free electricity! Let us help you out with your query. These include online, over the phone and in a PayPoint store. It can be a nightmare getting in touch with your energy provider. Or call 1-800-ENTERGY ( 1-800-368-3749 ). Please wait while we see what is available at your zip code. Vends displayed on screen. However, Click Energy did less well on Trustpilot. Sorry, this plan is not available for your location. Speak to an agent or see more plans for free ! If you're not able to process your renewal online, don't see the "Renew" link or can't find a plan option to suit you, please call Customer Service at 1-888-548-7540. The Click Energy tariffs currently available (May 2021) include the following: As well as its pay as you go and monthly tariffs, Click Energy also has a green business tariff and a Rural Saver deal designed for farmers. They are currently the most expensive provider of electricity in Northern Ireland. ** Is a Green tariff if all the energy consumed is compensated by renewable energy injections in the grid. Our experts are avialable to help you free of charge: If, for whatever reason you are dissatisfied with your service with Click Energy, you can always submit a complaint. The top up phone number to call is 150 from your mobile device. VAT registration Number: 197 2110 09. This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Mon-Fri 8:30 - 5:00pm & Sat 9:00 - 4:00pm, Switch to a cheaper electricity or gas offer. You can use all the other Click Energy contact methods (social media, email, request a call back) outside these hours, but you will not receive a response until the provider reopens. As mentioned previously, these tariffs have two separate unit rates, one for peak hours of consumption and another for off-peak. Give us a call now, sit back and let us do the work. The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. Request a call back If you can't get through and don't have time to wait on hold, you can ask Click to call you back at a time that suits you. NOT a National or Premium rate phone number. More information and review your options. If you encounter any problems with your Clickback account, you can call the companys helpline on 020 8201 6483 (Monday to Friday: 9:30am to 5:30pm). Down below is an overview of the fixed tariffs and their prices. If your credit hasnt gone onto your meter, there are a few things it could be: If its another reason, an error code should show up on your meter. It seemed this new supplier was doing everything right. Alternaitvely, you can top up by text. If however, you find switching to ClickEnergy difficult, we're here to fix that. For an energy supplier that set out to do things differently and put the customer in charge of their own supply, this is not ideal. Mon-Fri: 8:00am-8:00pm ET We'll send you the details of this plan so you can review it again later. According to average use statistics on the standard tariff, you would be paying the following with other electricity companies: Click Energy has a number of tariffs that can be used with a prepayment meter. Sunday closed. That means as of January 2020, all of their electricity comes from renewable sources. Customer Helpline number 0333 103 9575 The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. Selectra.com.au is free to use, and the commission we receive does not affect our opinion or the information we provide. You just have to take your pick. To do this, text 'TOPUP*' followed by the amount you want to top up to 66121. Top up via text message. The services and products mentioned on this website may only represent a small selection of the options available to you. It makes managing your PAYG energy easy. Pay Bill; Login; Contact Direct Energy. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. 12th Floor Just the way it should be. If you suspect a gas leak, you should firstly open all the windows and doors and then switch off your supply. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. Sponsored products are identified as such on our website and a sponsored product's position or placement on this website does not represent a Selectra ranking or rating. Why choose Click Energy? A call to us is included in your inclusive minutes package. You can also contact Utilita by department with the contact numbers listed in the table above. Click Energy does also offer a business energy tariff to help keep costs down and offer energy efficiency. Thank you, your comment has been sent and will be reviewed soon. They use a mix of biomass, wind and solar to provide energy to their 30,000 customers and all new customers will be placed on green versions of their tariffs at no extra charge. Customers with sales questionsabout plans or servicescan email Click Energy at [emailprotected] while customer service enquiries, including account help or complaints, can be emailed to [emailprotected]. If you think your gas leak might be carbon monoxide, you should try and get out of the house and call a doctor as soon as possible. Our energy advisors are here to help you find the best deal. The costs associated with this tariff can be seen here: Click Energy also offers fixed-rate tariffs next to their variable rates. Click Energy is a very small supplier based entirely in Northern Ireland. Text STOP to stop receiving outage alert texts. *The 50 credit is a one off payment redeemable after your first year of prepayment dual fuel supply only (subject to qualifying tariff & excluding change of tenancy). Boost Power is a new, simplified version of the old app as many customers were complaining that it was confusing. Change Location. On the Click Energy login page, click the link that reads Set a new password. The Friends with Benefits programme means Click customers receive 20 worth of free electricity if they refer a friend or family member to switch to the provider. Save your Card Details. Text OUT to report an outage. Sign Up Online If you have a problem and wish to place an official complaint, you can use the Click Energy phone number or send an email using the same details mentioned earlier: Alternatively, you can send a letter of complaint to the following address (make sure you include your contact details so Click Energy can get back to you! If you want to get gas in Northern Ireland then there are only two suppliers available: Firmus Energy and SSE Airtricity. Equipped with a Yeti 3000X, Yeti Home Integration Kit transfer switch, four Yeti Tank Expansion Batteries, and the Link Expansion Module. Log in to renew or transfer your service, Supply Chain Responsibilities & Disclosure. Looking to compare energy suppliers?Leave your phone number to request a call back from us! Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Depending on the question, the phone number for Click Energy customer service can change, as well as the hours available. Download the Boost Power app on the App Store or Google Play. If youre in the broader group and have any questions, you should call Boost on 0330 102 7517. The govenment have set an energy price guarantee, Click below to find out more. 1-888-548-7540 VAT registration Number: 197 2110 09. Established in 2015, it remains one of Northern Irelands smaller energy suppliers, catering for just around 4% of consumers. The switching process can take 21 days where youll still be with Boost and have to top up your meter until then. They have multiple typical tariffs as well as a rural saver tariff designed for use in non-urban areas. Give us a call to find out more about automatic meter readings. If youre moving into a home supplied by Boost, whether youre switching or not, youll have to contact them and set up an account. Login details saved for quick login. You'll be able to view detailed information for the available plans. which is supplied to our customers as well as the environmental impact We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. She joined Selectra in April 2018 as an energy copywriter where she dove into the fascinating world of electricity and gas and now manages the content team in the UK & Ireland. These cookies allowed us to study how users navigate on the website. While most installations stopped at the beginning of the COVID-19 pandemic, theyve picked up the pace again and are being installed rapidly across the UK. If youve had a power cut, you can call your Distribution Network Operator on 105. The 2.5+ day backup system. Thats 100% and far above the national average of 32.8%. We can help you solve your top-up issues quickly and without hassle. NOT a National or Premium rate phone number. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. How to contact Click Energy There are several ways to contact Click Energy. Give accurate, automatic meter readings . Representatives are available Monday to Friday, 7 a.m. to 7 p.m., excluding holidays. If you have a smart prepayment meter, youll want to download the Boost Power app to make the most of the benefits that come with your smart meter. Energy bills are rising all across Australia! They have multiple typical tariffs as well as a rural saver tariff designed for use in non-urban areas. From the clickenergyni.com hompage, customers can access their online account. Find the one that reads. Click Energy is an electricity supplier based in Derry, Northern Ireland. There were also some issues around topping up and some customer service issues reported. Contact us online (we will respond via email). Level 1, 90 Collins St However, you have more flexibility to leave for another plan or switch supplier. All business queries should be directed to [emailprotected]. Depending on your situation, you could be given a payment extension, organize a payment plan with Click Energy, or apply for government concessions or rebates you might be eligible for. Ireland. Emergency credit is designed to help you out if you forget or are unable to top up your electricity meter. 2. As well as the Boost Power app, your in-home display shows you your energy usage in real-time, monetary terms. Giving great rewards for referrals is just one more way we put customers first. By pressing "submit", you're signing up to receive emails about our special offers and promotions. As with all their tariffs, you get 24 access to your account so you can monitor what you are using and spending. If you're experiencing financial hardship, for whatever reason, it's best to contact Click Energy immediately to discuss your options, in the event you can't pay your energy bill. The Free Click Energy NI Top Up App. Fill out the required information and you will have topped up in just a few clicks. Existing Click Energy customers can contact Click Energy to move houseonline to ensure there is no interruption to their energy service. Recharge mobile online. ** Is a Green tariff if all the energy consumed is compensated by renewable energy injections in the grid. Keep your phone close, we'll give you a call as soon as we can , There was an error saving your details, please try again, To find out more about our comments processing policy please visit our dedicated page. Click Energy will only use this as part of the sign-up process. We are pleased to be part of the Warm Home Discount scheme, To find out more information about the fuels used to generate electricity What are Click Energys Electricity Plans? This will last two minutes and repeat every 30 minutes (only during the day from 11am to 10pm) until you press any button on your meter. Connect your home to an electricity supply, Click Energy claims to be Northern Irelands friendliest and most transparent electricity company. Last updated: November 2022. Head to the homepage (type Click Energy NI into your search engine and click the response that reads Click Energy - Northern Irelands Low-Cost Electricity). The correct email address for information on this tariff is [emailprotected]. When you press a button, you activate 1 of emergency credit that will keep your supply turned on, giving you time to top up using one of the methods outlined above. Government support PAYMENTS. Download our app today where you can top up your account, borrow a 5 and loads more. You can opt out at any time by clicking "unsubscribe" in an email. The pricing on these tariffs can be seen here: Click energy also has rates for you when you have a prepayment meter. If youre on a smart PAYG+ tariff, you wont have to worry about ever losing your key or card again as you can easily top up through the app or your online account. This criteria varies by the provider so youll have to check with Boost if youre eligible. It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. Get started by telling us where you are. Give us a call to find out more about automatic meter readings. You can sign up by clicking the "Get Started" button above. You agree that the terms and conditions of Selectra.com.au apply to this referral. Sunday closed. Save your . Find out more & manage cookie settings. We dont blame you, they come with so many great benefits, such as: Did you know that with a smart meter you may never have to submit a meter reading again! 100% accurate bills, all the time. We have designated Click Energy as a moderate risk supplier right now, which means that they could face trouble if the UK energy crisis worsens much further. As always, weve got you covered! Value must be either 11 or 19 digits in length. Including 5% of VAT. New customers can also plan their move with Click Energy onlinewhen signing up. Residential; Business . Set up your utilities, today! * Prices vary from one city to another, so we display national averages did not receive enough responses from its customers. 15 drops of citronella. 1-833-272-7951 She joined Selectra in April 2018 as an energy copywriter where she dove into the fascinating world of electricity and gas and now manages the content team in the UK & Ireland. To learn more about this programme, ring the Click Energy team on 0800 1 070732. 910 Louisiana Join Direct Energy for a chance to win Yeti 3000X + (4) Tanks + Link + Home Integration Kit + 600-Watt Power Supply. Who is Click Energy and what do I need to know about them? Text HELP for instructions and a customer service number. Click the Live Chat tab on the website to speak to an advisor, Live Chat available Mon-Fri 8am to 8pm and Saturday 9am to 4pm. While this is not exactly a contact method, the online portal might mean you don't actually need to contact Click Energy. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. Ths number is also suitable for Smart PAYG+ customers. Valued up to $5949.90. You can see how much youre spending at different times, how much each appliance costs, and where you can cut back to save money. To book your smart meter with Boost and make the most of your energy usage, click the link below. To redeem the discounts, you will need to purchase a card or e-voucher for the relevant store. Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. Add insulation, replace equipment, or get rewarded for the energy you're already saving. Customers with prepayment tariffs pay for their energy as they use it by putting credit on their Click Energy account. Necessary to provide basic functions of the website such as page navigation. Keep an eye on your inbox for more information. Cookies used for marketing and advertising purposes. This is for disclaimer and any terms and conditions that we need to show. Melbourne VIC 3000. You can top-up your gas and electricity at any PayPoint, Payzone or Post Office. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. There is limited information on the providers website regarding its business plan, so you will have to contact Click Energy if youre thinking of getting your business energy tariff from the supplier. Customers can also contact Click Energy through social media. Download our app today where you can top up your account, borrow a 5 and loads more. 1.Phone: What's the EE top up number? Even if youre not feeling unwell, you should still be tested for carbon monoxide poisoning.