The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Stay up-to-date with all the current export receiving dates. Empty Return Instructions & Vessel Schedules. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). By pressing accept you accept such use of cookies. local information. PDF DAILY CHASSIS / EMPTY ACCEPTANCE - Port Houston The Northwest Seaport Alliance The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Port of Oakland Port Elizabeth - APM Terminals For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Ends on the day that the empty container is gated-in at the agreed port or terminal. @media(min-width: 769px) { Stores Boolean values to check whether website must be animated. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. At inland port locations owned by ports (ie. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. The tags are re-editable. Los Angeles - first 3:00 AM following container discharge Baltimore - first 8:00 AM following vessel departure At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. text-decoration: none; Westwood Shipping Lines | Pacific Northwest and North Asia - WSL Lynx | Terminal Access Gate Opening Hours width: 100% Hover your cursor over the Terminal to see their Shift Definitions. Please check your emails if you have not yet activated your account. Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. Tampa - first 8:00 AM following vessel departure. Please send all returns or exchanges to: Box 2985 Operational Information - Empty Restrictions - LBCT PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. Collects IP address of visitors, date/time of visits and visit time. This cookie is used as a unique identifier to track viewing of videos. (10 containers per search) Reset. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Empty container return locations Use the below overview to determine where to return empty containers in Canada. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Subsequent changes to the information will be captured the following day. Maher Terminals Customer Service Package Do not park on SR 509. Appointments for the day will be spread throughout the shifts. Featured: Christmas Traditions Collection. Incorrect email and/or password was entered. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. The queue lot will be open during this time to allow truckers to park and create an appointment. Invoiced: Per container, per calendar day, per container type Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. display: none; Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. color: #FFF; In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . Limited same day appointments will be available for certain transactions. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us We do not accept C.O.D. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Sets session expire time for the user across multiple applications. Port Everglades - first 7:00 AM following vessel departure For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. | Click EmptyReturns and scroll down until you find your area and size/type. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment Please enter your Evergreen account number and zip code to activate your online account below. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. Evergreen Shipping Agency (America) Corp. All rights reserved. } Each appointment therefore is valid for two hours when including grace periods. Evergreen Enterprises Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. Terms & Conditions, PierPASS If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. P.O. Country: United States When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. display: flex; By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. Empty Return Announcement | Evergreen Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. These days will be countable days within the free time period for demurrage and detention. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . Holiday Schedule eContainer is the tool which enables easy access to search for empty delivery locations. Your online behaviour could be followed by these third parties. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. You may be trying to access this site from a secured browser on the server. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. eModal.com - The world's largest port community system Press submit when you are done. These days will be countable days within the free time period for detention. FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. Usually used to maintain an anonymised user session by the server. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Modified on: Thu, Aug 30, 2018 at 11:23 AM. .eg-eyebrow-left { In the event you wish to change the party invoiced, please e-mail. Newark - first 6:00 AM following container discharge Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. Carrier will stop the detention clock effective the next business day after the notification is received. If your item is defective, you have one year from the date of purchase to return it. To ensure appointment availability, it is encouraged to place appointments daily by noon. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. Expiry Date: Until further notice Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Identifies a valid user using single sign-on across multiple applications. Finding solutions and creating opportunities is the name of the game. Please email tiwyard@everport-terminals.com if you have any questions or. All free flow piles must be picked up within 3 days of discharge. Your user specific instructions are to be followed and supersede any instructions published here. Operations | Maher Terminals LLC , however not all transactions will be guaranteed. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. EVERGREEN container tracking 2022 Earth Hour. voyage, detailed container specification enquiry, carbon calculator, and Keeps user information for session identifier after the user has logged in. We use cookies as a fundamental part of our interaction with our users browsers. Where do I return my empty container? We will provide feedback on your dispute within 5 business days of receipt. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. then select the "region" for notification. 2/27 (https://bit.ly/3IGNRwz) This will benefit all trucking companies . Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. } **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. We hope you love what you ordered. Go to Maersk One Stop Import Solution (MDDC) website. Postal Service, give it to your mail deliverer or drop off at your nearest post office. Where do I return my empty container? When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. .eg-eyebrow-left { of Agriculture Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Maersk Spot now also includes extendable Free time options. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. Contact us and we will respond within the next two working days. Checks whether cookies are enabled or not. If your item is defective, you have one year from the date of purchase to return it. Start your search for the right partner for your business. When your package is ready do one of the following: For the U.S. Allows the user to access multiple applications by using single sign-on. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. Your complete guide to shipping to and from United States of America. Prevents unauthorised use of login credentials or access of system. DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Refunds are in the Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. form of the original payment, such as credit card or PayPal. Please enter container or bill of lading IDs (Maximum 50 Entries). Thanks for your cooperation! Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Contact Please key in your Shipping Line name for each terminal. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey.