The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card are just a few examples. Just make sure to file a notice of claim within 30 days of the loss. This site does not include all credit card companies or all available credit card offers. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. The Platinum Card, Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. Purchase protection can reimburse you for the cost of repairing or replacing the item you purchased, assuming you paid for it with a card that provides purchase protection. If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. See the respective Guide to Benefits for details, as terms and exclusions apply. Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. 2023 American Express. I was not asked to return the items in question in either case. Marriott Bonvoy Brilliant American Express Card. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. All financial products, shopping products and services are presented without warranty. Whether you want to pay less interest or earn more rewards, the right card's out there. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. Be sure to check each cards individual purchase protection policy before making an expensive purchase on an Amex card. Her focus at TPG is points, miles, loyalty and credit cards. There are a multitude of purchases that are excluded from purchase protection. Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. Welcome bonus: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening. You'll notice that nearly all AMEX cards offer this benefit, so chances are you're already covered. We may receive compensation when you click on links to those products. For example, AmEx won't approve a claim for damage to an item "purchased for play." Tip: Use WalletFlo for all your credit card needs. Maximum coverage per purchase protection claim: $10,000 per item ($500 per event related to a natural disaster). Your financial situation is unique and the products and services we review may not be right for your circumstances. Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. Items permanently affixed to a home, office, vehicles, etc. I got off my flight and realized 20 minutes later that they were missing, I ran back to my gate and asked the flight attendant to go look for me and she said they weren't in my seat. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. Purchase protection is included in many U.S. American Express cards at no additional cost to the cardholder. Many times, claims examiners will ask you to submit photos of your broken item to verify its condition and American Express may request that you send your broken item to them. Amex members get a variety of benefits including exclusive rewards and discounts, 24/7 customer service, travel benefits such as trip protection and car rental savings, and access to extraordinary events. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. Credit Score ranges are based on FICO credit scoring. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. Not a Cardmember yet? Terms, Conditions and Limitations Apply. Let's take a look at the current coverage on The Platinum Card from American Express as an example. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Terms apply. |F\ba9F ~Zh1m$5(9=H$3wxMd/L}hLXI=eO*"Z:#x&OpDZH~}7~H{h9uqGM_)J'p3TFE3H8Z;t This card might not be the right fit if you're looking for price protection or earning more than 1 point per dollar spent on most purchases that are eligible for purchase protection. Its smart technology that helps us make sure its really you when shopping online. and U.S. supermarkets. However, Ive filed two claims with Amex in the past; in both cases, I was pleasantly surprised at how quick and easy the process was. Business fixtures including air conditioners, refrigerators and heaters. Performance information may have changed since the time of publication. Aaron is an avid global traveler and miles and points enthusiast. Additionally, purchase protection benefits are not payable on eligible items if the damage is caused by riots, acts of war or service in the military, normal wear and tear or damage through alteration. Eligibility and Benefit level varies by Card. Products covered by an unconditional satisfaction guarantee. Other shopping protections: Extended warranty protection offers an additional year on eligible warranties of three years or less. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. Find out here how we keep you up to date. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with The Platinum Card from American Express if . To start the process, log into your AmEx account and go to the claims center page. Negotiable instruments including travelers' checks and gift cards. 3 points per dollar on travel, shipping, internet services, cable services, phone services and advertising with social media sites/search engines (on the first $150,000 in combined purchases each account anniversary year, then 1 point per dollar); 1 point per dollar on other purchases. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item. Related: Your complete guide to shopping protections on American Express cards. These cards, each chosen with a particular type of consumer or purchase in mind, are discussed below. Press question mark to learn the rest of the keyboard shortcuts. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Cash and its equivalent (including, but not limited to, gift cards and gift certificates). You will be asked for a copy of the receipt, your Amex purchase record and the original warranty. You want a travel credit card that prioritizes whats important to you. Read more. So, forgetful consumers may want to put their purchases on one of American Express' premium cards that include lost items under the Amex purchase protection benefit. Who should (and shouldnt) get the Capital One Venture X card? You will be asked certain questions about your claim at that time. , other credit card benefits you might be eligible for. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. The material made available for you on this website, Credit Intel, is for informational purposes only and is not intended to provide legal, tax or financial advice. AmEx purchase protection is complimentary coverage provided on most AmEx cards that covers theft, loss and damage to eligible items within the first 90 days of purchase. Underwritten by AMEX Assurance Company. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. In other words, if your item gets damaged when being shipped by FedEx, UPS or similar, it may not be covered under Amexs Purchase Protection (it may however be eligible for some reimbursement by filing a claim through the third-party carrier). For example, The Platinum Card from American Express and other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time . $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . However, the damage coverage comes with several exclusions, so you may want to see if your card also offers extended warranty coverage. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Other shopping protections: Extended warranty protection offers one additional year of coverage for items with an original manufacturers warranty of five years or less. Please visit americanexpress.com/benefitsguide for more details. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Purchase Protection: Which Credit Cards Cover Your Belongings. Terms, Conditions and Limitations Apply. %%EOF The Platinum Card, Gold Card, Delta SkyMiles Reserve Card, Hilton Aspire Card, and Marriott Bonvoy Brilliant Card are just a few examples. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. ^Eligibility and benefit levels vary by card. Do balance transfers affect your credit score? You can do so online or by calling Amex at 1-800-322-1277. Please review. You must file a claim within 90 days of your original purchase through this link or by calling 800-228-6855. To provide notice you can call Amex at the following phone number: 1-800-322-1277 or, if from overseas, by calling collect 1-303-273- 6498. However, the purchase protection coverage amounts and limitations vary between AmEx cards. The information for the Hilton Aspire Amex card has been collected independently by The Points Guy. If successful, you will get a follow-up email letting you know the details of the outcome and instructions on how to replace, repair or get reimbursement for the lost or damaged item. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. Many popular rewards credit cards come with generous welcome offers and useful benefits to attract consumers. Purchases must be made in the U.S. or its territories, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. More information can be found here. Please view our advertising policy page for more information. If there is a chance that an item might get broken or stolen, make sure that it is charged to your eligible American Express card. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Although they didnt make the top five, the following cards offer purchase protection with a limit of $10,000 per incident/claim and a limit of $50,000 per year per account (although Amex cards have a limit of $500 per event for natural disasters*). Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. $1,000 per item (or $500 per event for natural disasters).*. same thing happened to me, left a small bag under front seat. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Lost/stolen iPad- will purchase protection cover it? The Amex EveryDay Preferred Credit Card from American Express is no longer available through NerdWallet. Notably, American Express prepaid debit cards do not come with this benefit. 2023 American Express. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased throughRead More. You also may be asked to return the item to Amex in the event it cant be repaired or to provide proof of loss via a repair estimate form or photographs showing the item's current condition. Best Balance Transfer & 0% APR Credit Cards, NerdWallets Best Credit Card Tips for March 2023, Get more smart money moves straight to your inbox. This site does not include all credit card companies or all available credit card offers. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. The Hilton Honors American Express Business Card. Cash and cash-like items including gift certificates, stamps and coins. This coverage is complimentary on most AmEx cards including some debit,. Youre out of luck, right? Official application link: Ink Business Cash Credit Card. Business Green Rewards Card from American Express. Eligibility and Benefit level varies by Card. $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year. All American Express cards with extended warranty benefits provide the same amount of coverage. To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but you'll only be reimbursed up to the amount charged to your card. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. If you have questions, please consult your own professional legal, tax and financial advisors. Related: Your guide to the Chase Ink Business credit cards. All financial products, shopping products and services are presented without warranty. Indirect or direct damage to an item or property resulting from a covered event. This guide will describe the basics of credit card purchase protection and detail the credit cards that offer the best coverage. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. Since youll earn at least 2 Capital One miles per dollar spent on all purchases and also get extended warranty protection and return protection, this card is an excellent choice for shopping. Each category has certain conditions attached to it. When evaluating offers, please review the financial institutions Terms and Conditions. AmEx Return Protection: What to Know - NerdWallet In-built purchase protection is a valuable benefit that comes with some credit cards. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. It's important to understand that if you simply lose an item, as opposed to it being stolen, it might not be covered. Business cards are no exception. I definitely lean toward my Amex card when I buy a television, computer or a major appliance that can be costly to repair even if it means sacrificing bonus points. Everything you need to know about Amex purchase protection If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. How do I Redeem Membership Rewards Points. Are you sure you want to rest your choices? Check the. Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. AmEx makes it easy to file a purchase protection claim on its website. Items that are rented, leased or borrowed. Thankfully, many credit cards offer so-called "purchase protection" that covers theft, damage and loss within a set time after purchase. All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x), 3x on flights booked directly with the airline or with Amex Travel, Welcome bonus of 60,000 points after spending $4,000 in the first six months, Weak on travel outside of flights and everyday spending bonus categories. Improve earnings, maximize rewards and track progress toward dream trips. only covers up to $10,000 per covered purchase. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. Here is a list of our partners. In short, covered purchases are covered for up to 90 days from the date of purchase for up to $10,000 per covered purchase and up to $50,000 per eligible card per calendar year. The warranty wont cover the damage, and you didnt think youd need AppleCare. Other shopping protections: Extended warranty protection adds an additional year to eligible manufacturers warranties of three years or less while return protection covers returns within 90 days of purchase.
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