arriva customer service

On our confirmations, we are booked into **** and ****. All rights reserved. Driver forced us to pay for travelling with luggage even though ticket says this is included. General inquiries inquiries@arrivia.com Media inquiries press@arrivia.com Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00.Friday from 08:30 to 14:30 h. If you have lost an object on our buses, at Arriva we help you find it. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. The whole process should take no longer than 10 working days. Timetable is not followed at all. Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. Phone Job Title. Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. Get started now by subscribing to DoNotPay. We have helped over 300,000 people with their problems. It was fine. We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is You could be waiting for hours for the opportunity to submit your complaint. This page is not available for these regions: Do you have a question or do you want a refund? 15147 N Scottsdale Rd Ste 210 Arrivia powers some of the most iconic names in travel, hospitality, and financial services. Arriva plc. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 378 reviews. 5 passengers total in 2 cabins (3 and 2 respectively). Congratulations!! More description about the location of the bus is needed. What could we do to improve your experience travelling with Arriva? Even if you are looking for any specific details for your arriva medical customer service, the online reviews can get you covered. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Revolucion 356-60 piso It's quick, easy and totally free. Avoid paying for tickets using the app. We want our family to take this trip- they need to make it right! Your bus was 15 minutes early to the bus stop and didn't even stop for us!! However, on the day the bus drove right past the stop, we tried to wave it down but the driver ignored us. The bud arrived on time and was on schedule throughout the journey. What salary does a Customer Services & Support earn in your area? DoNotPay can help you bypass the phone queues of more than 10,000 businesses. This is a sure way to escalate your complaint so that an acceptable response is received. Questions? Very unattentive and stressed staff, rude onboard when the bus was full and told one of us to move from a seat without directing her to another, free seat. Can I make a complaint on behalf of someone else? You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Bus was late. http://www.ethicalcommunity.org/internationalcruiseexcursiongallery/, International Association of Better Business Bureaus. Helensvale Queensland 4212, The Atrium, 1 Harefield Road, When I purchased the ticket, instructions were given for exact location of bus stop. General inquiries There are no meals or snacks offered on Arriva buses. Plan your bus journeys with our journey planner, check timetables and ticket fare prices, buy tickets, and track live buses in real-time across our UK network. BBB reports on known marketplace practices. Salaries; 4. Vacatures zoeken. Explore Arriva Customer Service Representative salaries in London, England collected directly from employees and jobs on Indeed. I was told I was booking adjoining rooms **** and **** at $1399/pp for first two passengers in each cabin and $799 for the third, plus taxes and port fees. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. Our world class team of experts is always here to help. Sunderland Im shocked that this behaviour is allowed. Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. Urtinsa, 28923 Alcorcn (Madrid ) or calidad@arriva.es. I bought 2 bus tickets using the Arriva App. Anyway, I ****** and learn so many complaints on here. Admiral Way There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team Registered in England. Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Datum geplaatst. Click on the name of the company and have us do the work for you. Based in Sunderland, England, Arriva is a major transportation provider in the UK. thx god airport crew was able to help us. What should I do if my bus driver is rude to me. Need to find a different location? Weve helped millions of people find a resolution. We had to take a taxi to catch our train from Split ! We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Alwaysclose to you. UK, Tel: +44 (0)191 520 4000 . You can also bring a good book to pass the time during your trip. Save time by comparing all your bus travel options in one place. Other common reasons for contacting Arriva customer support include. Average salary for Arriva Group Service Controller in Worcester Park, England: [salary]. The data provided will be kept for the time necessary to comply with legal requirements and to determine the possible responsibilities that may arise from said purpose and from the processing of the data. Best and worst companies at resolving issues. The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. Need to contact Arriva customer service? I have written to arriva to complain about the awful service we experienced. In addition, I was charged a $99 membership fee per cabin (x2) for their rewards program; at no point was this fee discussed or disclosed to me at the time of booking. Find your contact For corporate enquiries, we can be contacted via the details below. Our Customer Services hotline 0344 800 44 11 is open on Monday to Friday between 8am and 5pm. Arriva plc. For corporate enquiries, we can be contacted via the details below. Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. We paid as we were really upset and then he told us to get on another bus as we were causing trouble even though it was the last bus. You will receive your e-ticket by email when booking on Busbud. Arriva Bus Help Portal Who can I contact if I can't find my answer on the website? Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. Customer Service Representative 2 salaries. Very comfortable. Bus was not on time either on departure. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We give companies the tools they need to incentivize sales, deliver valuable rewards, market-personalized, relevant offers and encourage member participation. Please check with your phone provider if you are unsure about how much a call will cost. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. Contact our support team Media Want to learn about Arrive? The Best Way to Contact Arriva Customer Service. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. Add my review rating of "1" to the other 48 (of 51). With its Chargeback Instantlyproduct, DoNotPay can instantly submit a refund request or initiate a chargeback on your behalf. Users who replace their existing A-card with the Arriva loyalty card will . This way, sub-standard customer support doesn't result in you being left empty-handed. Resolver can help you send your complaints to Arriva Bus. If you are calling from Germany, the number is 01801 003551 (calls cost 3.9 cents per minute). All new members of the program will receive a welcome gift - 4.70 points on your account readily available. Find nearby departures, local service updates and more. Arriva also has an online chat platform for people who have minor issues to resolve or quick questions. The agent told me that the cabin assignment had not been changed despite what *************** had told me in her emails. Open your web browser and sign up for DoNotPay. Well guide you through the process. If you find a suitable trip, you can go ahead and get your Arriva ticket from us. Winter opening hours. Bedrijfsreviews. Busbud is an authorized Arriva ticket seller. All product, news and changes in the site will be showed for your region. Dedicated customer support 24/7. 1 Customer Services & Support Salaries provided anonymously by Arriva employees. Your experience on this site will be improved by allowing cookies. Begin van hoofdcontent. A bus operator in the North West. We bought two tickets which included luggage and as soon as we got there the driver said you have to pay for me for the the luggage or else youre going to cause trouble and when we said we thought luggage was included, him and his colleague started shouting at us and name calling us for being English. No, you don't need a printed ticket when traveling with Arriva. arrivia vacations India pvt Ltd Bus driver told me it was incorrect bud and wouldnt let me on, I found out later that it was the correct bud, I had to buy a new ticket because of the unhelpful staff, I've bougth ticket to Starigrad but when I was at bus station driver told me that he dont go to Starigrad and it's other destination. Find out with Busbud's extensive list of Arriva fares. For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. A few phone calls later I learned that he is in the **********.It took 4-days and never get back to me and the info that i can get from online. Type in Skip Waiting on Hold and select the product. Instead, theyre full of the info you need to get things sorted. Accordingly we missed our bus (which was anyways late over an hour!). Your experience on this site will be improved by allowing cookies. Simply show your ticket on your phone along with a valid photo ID to board the bus. Date of experience . We are working with industry leaders, regulators and government to make your voice heard and improve customer service. My BAD experience begin with years booking with icruise.com but last week 02/24/2023 after checking out online icruise.com but because of my job and I have to back a diff time to browse but then I got a phone called from *************************** / Personal Vacation Consultant from arrivia.com (his announcement said for icruise.com) but in my head I never recall my icruise office from AZ. The best way to spare yourself the hassle and stress of dealing with virtual phone assistants, automated chatbots, and other systems is by using DoNotPay. We're happy to help. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The bus was cancelled. We stopped for a quick comfort break at a service station which was good too. Well always be on hand with guidance and support to help you get the results youre looking for. Both drivers were polite and helpful. On a budget? Booked two adjoining cabins on Holland America 9 day ********** Cruise package departing 6/4/23 out of ********* through iCruise with agent *************************** on phone 10/28/22. This business is in an industry that may require professional licensing, bonding or registration. Nuevos descuentos para el transporte pblico en 2023! The next day, I began to get harassing emails from *************** repeatedly threatening to have canceled our reservations. Bus was 1 hour late .. which turned an already 8 hour ride into 9 hours :(. You may change your settings at any time or accept the default settings. Calls to Arriva are free, but if you call from a mobile, standard mobile rates apply. No worries, you can use your time on the bus to catch up on some much needed sleep! More importantly, large companies like Arriva often have incredibly long phone queues. Ind. horrible experience I have to say. If you have a lengthy complaint to make and would like to mail it in,send it to: Any time that a company like Arriva fails to deliver the services that you've paid for, you can count on DoNotPay to help. Unfortunately, it is impossible to travel with a pet on the bus or in the hold of the bus with Arriva.