metalplex customer service metalplex customer service

Call again, takes 5 calls over 2 days to get in touch with someone. on Reddit, Share I will never buy from them again. (44) $58.00 ( $117.00 ) + Free Shipping. Buttons are at the top of the page. Quality is terrific. 2 weeks go by, no communication, no tracking number. Need to talk to a representative? Escalation to live agent support is available to customers with an active Arlo service plan or trial. International Association of Better Business Bureaus. All of our pieces are handcrafted in Austin, Texas. Second one arrived in perfect condition! We just built a log home. Reach out to MetalPlex directly regarding career opportunities. See if the website is legit with our validator: Here are the best ways to spot a scam this year. was looking for something big to go over my sofa and this is perfect size! I will definitely purchase from Metalplex again. I love this company. Exactly as pictured! Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. Thank you! See the delivery FAQs for details on shipping methods, costs and . I wanted it to be a gift. I emailed and was . However, we will work with the buyer to come to some sort of resolution. Color Black. So happy i did! Order/Delivery Issues My order no# XXXXX for 2 pictures price ******* Feb 7th - I placed my ordered and MetalPlex immediately charged my card. . Feb 17, 2023. Metalplex was absolutely AMAZING. If we bought this at a craft fair for $10 it would be ok but for $50 no way. Great communicators as the item was being made then shipped. Metaplex is a platform for NFT creators and developers on Solana. Customer service was great and the order was packaged well and i am absolutely happy with my order. The chances of success are 100%. This is the medium size. Hand Crafted Metal Wall Arts in SoCal The ultimate durability + aesthetic Eco-friendly. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. Items arrived as described. Required fields are marked *. My husband and I love it! We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. I left a message and took pictures to show them what occurred. This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! I love it! A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Who Is MetalPlex? excellent craftsmanship. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Very nice product well made!! US, UK, EU, Swiss and Canadian residents only. As soon as my husband puts it up I will send a picture. Return the items in a negotiated shipping way and pay for the shipping temporarily. Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. It is beautiful, my husband and I both cried when we took it out of the box , we lost our Baby , and the picture is so beautiful and life like , its like he is smiling at us ! Got this today and put it up in just a few min. Quality work. Items arrived 14 days after their original "delivery date" and one of the items was missing. On holidays, the Discount Code is normally different from the regular promotion, and it can be heavily discounted. Super easy to install. Item will need bending back to get flat. I ordered on 9/25 from the company a mountain range of ********. Color Size Overall Width Overall Height Trending Subject Product Styles Metal Price Per Item Shape Orientation Customer Rating Number of Pieces Features Special Offers Metalplex Wood Tone Commercial Use . Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Took over a month to ship. We do send orders to PO Boxes via USPS shipping services. It's only $6.49/month but it's worth every penny. Ordered 3 pieces from them. Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. Exactly what we wanted. You can also examine the store's website for contact info like a contact form or email address. Great craftsmanship, well made and reasonably priced. Arrived Damaged and VERY cheap material. I contacted them and they were quick to respond. Thank you! Picture doesn't do it justice but it looks great! He loves it. We did order a surprise box and it looked like a truck ran over it during the shipping process. Took a few days to ship out but worth the weight. Here are 8 tips for writing great reviews. Size. Would recommend and use again! They then provided me with a *** tracking number that only stated that "Label Created". Ever. Their ******** reviews look great and they respond to comments/questions. Search all of MetalPlex's current and previously listed jobs and positions. Its light weight and was super easy to hang. I put it by my soaker tub. Will be great once I get my living room all organized. It is also an important way to save money. . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Customer Service for MetalPlex is absolutely THE BEST! But when I contacted customer support they responded quickly and reassured me it was on its was. Light weight, and had to use wall adhesives as described to hang since we got the smaller version. Zion Mountain Range View - Metal Wall Art. AMAZING - perfect custom design. . Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. If you're not 100% happy, send it back and we'll issue a full refund. They look great and were easy to install. It came with a plate with my name on it in the same weird metal foam sandwich. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. I couldn't wait to send it to them and they loved it!!! When we look into sites of any kind, we search for data that reveals key information about the organization's professionalism - e.g., way of selling, authenticity, poor/great customer service, etc. How would you rate it? Please send us a message to request your custom order. They keep sending the same auto answer every week. Metalplex is an office furniture developer and manufacturer company. An amazing work of art that I'm super pleased with. Got this today and put it up in just a few min. They provide chairs, call centers, desks, storage, partition walls, and meeting tables. They are light and airy and make a good focal point in my boho styled home. Ive been a steel fabricator for 40 years and what we received looks like crap. Ordered 3 pieces from them. I wish I had read this before I placed my order. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. *Batteries not included*. Disappointing for the price paid. For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below. If I need another metal sign I would definitely come back! Exactly as pictured. I received it today, 10/27, finally and it's broken. MetalPlex LLC. Cant rate this shop enough stars. original purchase is non-refundable. We love how it turned out. When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". Customer Service / Sales Assistant for E-Commerce Company MetalPlex Industry, CA Experience with Facebook/IG/TikTok Full-time/part-time. Valid. To register for a PayPal account, visit the website. We had them make a custom sign for us and they went above and beyond to make sure we got exactly what we were after and the quality was great! We're happy to answer any questions you have or provide you with an estimate. Perfect adddition to my office space. We offer free shipping to the U.S.A.. We work hard searching on the web, so you don't have to. A few days later I received an email from a "********" and was told I would receive a tracking number. Love our sign. We opened it and it's perfect. Great quality! Well made, shipped fast and packaged very well. It has not yet been shipped per the tracking information. I have another coming tomorrow. We use dedicated people and clever technology to safeguard our platform. The whole process of purchasing and delivery was great! I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. This rating means the business is Standard. Village+Post-Sutabai dist-Purulia, west bengal - 723121, India. I dont understand how these people are even still in business. Developer Tools Creator Studio. Of the 12, one came in broken. Ive been looking for a large statement piece for my home office and this will be perfect! Not seeing something perfect for you? METALPLEX is a brand in the wall sculptures industry, offering a wide range of metal sculptures, metal outdoor plaques, and yard signs to its customers.metal sculptures, metal outdoor plaques, and yard signs to its customers. If you are not familiar with these terms, do not worry. I have been wanting a bigger piece for my room but was scared about the weight of it. - Black / 12 Wish I had read the reviews before I ordered. Love our mountains! Complimentary ground shipping within 1 to 7 business days. on WhatsApp. I wish I had read the reviews before ordering. Kicking myself nowwww!! It's so beautiful! The other handling issue is that they did not remove the burrs from the edges of the metal cutting. We use express shipping which typically takes 2-3 days once shipped. and great size for my wider shelving. It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. Looks great on our stairs, great against the white shiplap. We love our mountain wall art! See Terms of Use. Then bubble wrap and put in a box. Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. Horrible, horrible, horrible. this is my second order from this place. They will make accurate delivery based on your shipping options, shipping address and shipping source. MetalPlex will not refund personalized customized products misspelled by the buyer. Valid. This organization is not BBB accredited. All of our designs are handmade and customized in Austin, Texas. We bought 2 of these for our duplex trailside ski chalets in Michigan. Sign Up to our site and follow us! Shasta reversed, as it reflects what one see's from the City Of Mt. Shasta. Would make a great wedding gift!! It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. on Twitter, Share This was absolutely perfect and communication was great! On the second piece - no issues and were happy we gave them a second chance. Customers can definitely save lots of money with the help of Usa.coupert.com! Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. Launch and scale your NFT projects on Solana. It was packaged well, but still got slightly bent at one end during the shipment. Items arrived 14 days after their original "delivery date" and one of the items was missing. It also. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Love the way it looks. Customer service is also great. Complimentary ground shipping within 1 to 7 business days, In-store collection available within 1 to 7 business days, Next-day and Express delivery options also available, Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items, See the delivery FAQs for details on shipping methods, costs and delivery times. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Call again, takes 5 calls over 2 days to get in touch with someone. Size ensures visibility on our home! It looks just as expected, came on time with everything in good order. Thank you for your understanding. Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. Suggested companies are based on peoples browsing tendencies. Nice piece, well made, looks great. I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! Looks great, only problem is that I ordered Zion Mt range and received the Redwoods. Love MetalPlex Customer Service too!! What can be done ?? BBB Business Profiles are subject to change at any time. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Great quality tabs fast shipping. Just plug in your AAs and you are on your way. Extremely light weight. My son loved it. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Best regards, - The MetalPlex Team Next day on Feb. 17th - I received an E-mail stating that the label was created for shipment. The metal art looks exactly like it does online. The Coupon of MetalPlex can save you money when buying Cellphones. Upon reviving this item we were missing the letter E, I emailed the company and was given a response within minutes and the missing E arrived at my door in a couple of days. As metal-plex.com is listed under the Wall Arts industry, here is an excerpt taken from their website: This website is trendy, and either has extensions in many languages or login credentials on the homepage. 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. Mountains - Metal Wall Art However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. If we accidentally misspell a name or word you provided correctly then we will replace your item ASAP at no additional charge. it will be perfect! Just wish they made one that fits two or more pieces together so its a larger area. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! Magnet's won't work on Aluminum. Customer service was awesome and took care of the order until we were happy. Just send us a message in the form below with any questions you may have. It took us such a long time to decide what to put above our TV & these were perfect. Being an organized person, I placed an order for over $200.00 on October 9th for a milestone birthday for someone special, expecting it . Surfshark has a super powerful antivirus program. Oct 08 2022. For more information on Metalplex coupons, you may also get in touch with Customer Service via the Metalplex website. My address sign came so much better than I expected. In-store collection available within 1 to 7 business days. Matt went above and beyond on this one. If you feel the information listed on this page was useful, please share it on social media. Good size. Thank you for the personalized name tag! Absolutely LOVE the Mt. The first one arrived damaged. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. It may need some improvements. . Verification can help ensure real people write reviews about real companies. Easy to hang as well, The one I ordered was a gift for a Housewarming Gift! Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. I replied to them that was incorrect as we had communicated via email a month before. Moving into a new place and wanted this mountain range for over my loves seat. Going to put this on my outside deck area. 2 weeks go by, no communication, no tracking number. These are perfect. Just Perfect! We painted in a snowy scene because our mounting wall was not white. They have an award-winning VPN service, protecting your privacy, securing your identity, and preventing third parties from tracking your device. Out of Stock. How safe and trustworthy is it? Very pleased and will shop here again. Told us they would have the missing item shipped out asap. Feb 16th Their reply from my first complaint Thank you for your message. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. Incognis results were verified by our team and are trustworthy. I tried calling them at the listed company number over *********************************************************** the line is busy. When you contact them they say it should go out "this week" but doesn't. Perfect house numbers for our lake house. It looks great on my wall. is backordered and will ship as soon as it is back in stock. very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! I was upset when it arrived, it was bent from shipping. The simple design is what made me fall in love with this! I felt they could have communicated the status on our project better than they did. Does MetalPlex provide gift cards? All rights reserved. I'm on my 5th correspondence with them & they will not give me a way to return. Same as everyone. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. Last, but not least, we have two more powerful fraud prevention tools that you should know about. Perfect I love it so much and super fast delivery. We love it in our bedroom! Light weight, well packaged and easy to mount. Gift cards purchased online will be sent to e-mail and can be redeemed online and in store. 1, Report #1485959. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. Black. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. I will add a photo as soon as she is able to send. Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items.